In San Francisco, a Troubled Year at a Whole Foods Market Reflects a City’s Woes

“…SAN FRANCISCO — Last year, with pandemic lockdowns in the rearview mirror, Whole Foods Market made a bet on a gritty San Francisco neighborhood. The high-end supermarket chain opened a giant flagship store in a part of the city that is home to both tech companies like Twitter and open-air drug dealing.

But the store was soon confronted head-on with many of the problems plaguing the area. People threatened employees with guns, knives and sticks. They flung food, screamed, fought and tried to defecate on the floor, according to records of 568 emergency calls over 13 months, many depicting scenes of mayhem.

“Male w/machete is back,” the report on one 911 call states. “Another security guard was just assaulted,” another says. A man with a four-inch knife attacked several security guards, then sprayed store employees with foam from a fire extinguisher, according to a third.

In September, a 30-year-old man died in the bathroom from an overdose of fentanyl, a highly potent opioid, and methamphetamine…”